FAQs

Q :

What exactly is SalePointer?

A :

SalePointer is a brand new digital app platform that lets you search up deals and promotions from small and local stores in your area. SalePointer also displays the discount rates and expiry dates of current promotions. The name of the platform comes from its GPS function designed to help you discover and guide you to the locations of stores with your desired deals, negating the hassle of sifting for their whereabouts on maps or phonebooks to carry out your shopping.

Q :

What devices does SalePointer run on?

A :

SalePointer is a mobile and web-based platform. Therefore, it is suitable for use on iOS and Android devices (the app can be found on AppStore and GooglePlay, respectively) and also on your desktop/laptop computer.

Q :

How much does it cost to download and use SalePointer?

A :

Nothing! Downloading and using SalePointer is absolutely free for all end users.

Q :

How do I become a SalePointer user?

A :

Setting up your user account on SalePointer is extremely simple. First, make sure you are signing up as a consumer, rather than as a merchant. Next, enter your name, contact information, and password. Check off Terms and Conditions (which can be read) and then hit ACTIVATE ACCOUNT. Congratulations! Your account has now been activated and you are officially a SalePointer user!

Q :

Why do I need to sign up for an account on SalePointer?

A :

By signing up for an account, you get access to purchasing Exclusive Deals and Coupon items and redeeming points. This access is only eligible for SalePointer users.

Q :

How do I activate the SalePointer’s GPS?

A :

At the bottom of the page advertising a deal or store, you will see a map. The map denotes 2 locations: yours, in a blue icon, and that of the deal/store, in a red icon. By tapping the red icon, you will be given the address of the deal/store and the store’s contact information. Afterwards, tap the directions icon on the bottom-right corner of the map, which will bring you to Google Maps, and then tap “START” to activate the GPS.

Q :

What is the difference between Deals and Exclusive Deals/Coupons?

A :

Deals are regular promotions that are available to the general public. Exclusive Deals and Coupons are promotions that are only distributed to registered SalePointer users and redeemable through the app. To redeem, customers must use SalePointer to scan the store's unique QR code. Future notifications will also be sent to you to encourage your return to shop from them again.

Q :

What does the QR-Code do?

A :

The QR-Code works only on Exclusive Deals and Coupons. You must open SalePointer and scan the merchant's QR-Code before getting the exclusive discount price when checking out at the store.

Q :

I previously signed up on the SalePointer mobile app. Do I need to create a new account on the web version?

A :

No, if you have successfully created an account before, you can use that same username and password on both the mobile and web versions.

Q :

I am having problems signing in. How can I get help?

A :

You can visit our Contact Us page or write us about your problem to support@salepointer.com

Q :

I forgot my login information. What should I do?

A :

If you know your username, you can reset your password by selecting on the Sign In screen. If you have forgotten your username (which is the email address you signed up with), you will need to visit our Contact Us page or write to us about your problem to support@salepointer.com